Frequently Asked Questions (FAQ)
Scratch Card FAQs
How Qikkdeal Works?
Qikkdeal provides coupons, cashback offers, and referral bonuses to help you save money while shopping online. Simply browse, shop, and earn rewards!
What is Qikkdeal?
Qikkdeal is a platform that aggregates coupons, cashback, and deals from multiple stores to give you the best savings on your purchases.
What are the benefits of using Qikkdeal?
Save money via exclusive coupons, earn cashback on purchases, get referral bonuses, and enjoy a seamless shopping experience with verified deals.
What is Qikkdeal cashback?
Cashback is a percentage of your purchase amount returned to you when you shop through Qikkdeal links.
What are Qikkdeal Rewards?
Rewards include cashback, referral bonuses, and exclusive voucher codes you can use to maximize savings.
How do I find a store on Qikkdeal?
Use the search bar on our homepage or browse categories to find your favorite stores and their latest offers.
How can I get cashback on a store?
Click on the store's deal link via Qikkdeal and complete your purchase. Cashback will be tracked and credited to your account.
I can no longer find an offer I saw before. Where did it go?
Offers may expire or get updated regularly. Check back often for the latest deals or subscribe to our newsletter for updates.
What are tips and tricks for using Qikkdeal?
Always check for active coupons before purchasing, disable adblockers on cashback pages, and refer friends to earn bonuses.
Report a missing store or offer
If you can't find a store or deal, contact our support team and we'll work to add it as soon as possible.
How do I list my business on Qikkdeal?
Visit our business listing page or contact us to get your store added and attract more customers through our platform.
Cashback Facts
How do I find out Cashback amount on a store?
Cashback percentages or amounts are displayed on each store’s page on Qikkdeal.
How do I disable Adblocker?
Disable adblockers for Qikkdeal to ensure cashback tracking works properly.
How to ensure cashback gets tracked?
Always click through Qikkdeal’s links before making a purchase, and avoid opening multiple tabs or clearing cookies.
Why is tracked pending cashback only an estimate?
Pending cashback is provisional and may change based on return/refund policies or store verification.
Are there cases where there is no cashback?
Yes, some products or stores may not offer cashback due to their policies.
What is pending Cashback?
Pending cashback is the amount waiting for confirmation by the store after purchase.
What is confirmed cashback?
Confirmed cashback is the amount approved and ready for withdrawal or usage.
How many days will it take to actually get my Qikkdeal cashback?
Cashback confirmation time varies by store, typically between 30 to 90 days.
Where can I check Qikkdeal cashback I've earned?
Login to your account dashboard to view your cashback history and balance.
How is pending and available balance different?
Pending balance is yet to be confirmed, while available balance can be withdrawn or redeemed.
What happens once my cashback is cancelled?
Cancelled cashback is removed from your account and cannot be reclaimed.
Tracking
My Cashback was not tracked
If your cashback wasn’t tracked, submit a missing cashback claim via your account.
Why should I wait 48 hrs after purchase to submit a missing cashback claim?
It allows time for the store to register your purchase and for tracking systems to update.
What do I need to submit a "Cashback not tracked" claim?
Provide proof of purchase like order ID, date, and store details.
Till when can I submit not tracked/missing claim?
Claims must be submitted within 30 days of your purchase.
I have submitted a not tracked claim. Now what?
Our support team will review your claim and get back to you within a few business days.
Cashback Issues
My cashback was tracked with incorrect amount
Contact support with your purchase details to get it corrected.
My cashback is still pending/not confirmed
Cashback confirmation depends on store policies and timing, please be patient.
My Cashback was cancelled
Cashback can be cancelled if orders are returned or canceled.
Submit multiple cashback claims in one query
You can submit multiple claims together via our support contact form.
My confirmed Cashback amount is different from pending amount
Confirmed cashback reflects finalized purchases, while pending may include unconfirmed transactions.
My cashback query was not accepted / I was refused missing cashback
Cashback claims must follow terms; ensure you submit correct proof and timing.
My cashback query is taking too long to resolve
Contact support for status updates on your claim.
I do not have a proof of purchase, how do I submit a cashback claim?
Proof of purchase is essential; try to retrieve it from your order confirmation or retailer.
Withdrawal
Does the money in my account expire? What can I do with my available balance?
Your balance does not expire. You can withdraw it or use it for future purchases.
Where can I withdraw my balance? What are the withdrawal limits?
Withdrawals can be made via bank transfer or payment apps. Limits vary by your account status.
How do I withdraw my balance?
Go to your account wallet and select the withdrawal option. Follow the prompts.
Can I transfer my balance to another Qikkdeal account?
Currently, balance transfers between accounts are not supported.
I'm getting an error while withdrawing my balance. What do I do?
Contact support with the error details and screenshots if possible.
I have not received my withdrawal amount.
Withdrawals typically take 3-5 business days; contact support if delayed.
Bonus
What is Referral Bonus?
A reward you earn when friends sign up and shop using your referral link.
How can I refer a friend?
Share your unique referral link found in your account dashboard.
How does my referral bonus become available?
Referral bonuses are credited once your friend completes qualifying purchases.
Where do I see my referral earnings?
Check your referral dashboard in your Qikkdeal account.
What is the referral code field in the sign up form?
It allows new users to enter a referral code and link their account to the referrer.
Profile & Account
I signed up using Google, can I switch my account to Facebook?
Currently, account login methods cannot be switched. Contact support for assistance.
I want to change the email address on my account, how do I do this?
Update your email in account settings or contact support for help.
How do I change my phone number on Qikkdeal?
You can update your phone number in the profile section of your account.
I want to update my email preferences
Manage your email preferences from the notification settings in your account.
I want to close my account, how do I do this?
Contact support to request account closure. Please note this is irreversible.
Can I create more than one account on Qikkdeal?
Multiple accounts are not recommended and may violate our terms of service.
My query is not listed. What do I do?
Reach out to our support team for assistance with any questions not covered here.
Share & Earn
What is Share & Earn? And how can I earn through it?
Share & Earn lets you earn rewards by sharing deals with friends and earning a commission on their purchases.
How much can I earn on every transaction?
Earnings vary by store and offer; check details on each Share & Earn link.
What else should I keep in mind?
Ensure your referrals complete purchases through your shared links to qualify for earnings.
Will Share and Earn transactions be eligible for other promotions/bonuses?
Some promotions may not combine with Share & Earn; check terms for each offer.
What sort of claims can I submit against the Share and Earn transactions?
You can submit claims regarding missing or incorrect earnings through your account support.
Where can I check my 'Share and Earn' earnings?
View all your Share & Earn transactions and earnings in your account dashboard.